---
title: 🎟️ How to Find Your Tickets
description: Didn't get your FrontDoor+ tickets in your email? No worries—learn how to find your receipt, resend your tickets, or get help if you entered the wrong email. We've got you covered.
---
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- [Upcoming Events](https://events.frontdoorplus.com/)
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- [Upcoming Events](https://events.frontdoorplus.com/)
- [Client Sign In](https://portal.frontdoorplus.com/)
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1. [FrontDoor+ Answers](https://hub.frontdoorplus.com/answers?hsLang=en-ca)
2. [TICKET PURCHASERS](https://hub.frontdoorplus.com/answers/ticket-purchasers?hsLang=en-ca)
# 🎟️ How to Find Your Tickets
## Looking for your tickets? Start with our ticket lookup tool. It is usually the fastest way to find your order.
### STEP 1: Use the '**Find My Tickets'** tool
Use this first before contacting support.
#### **👉 [Find My Tickets Now](https://events.frontdoor.plus/ticket_lookup)👈**
You'll need:
- the email address used at checkout
- the last 4 digits of the credit card used at checkout
If we find tickets for that email address, you can:
- add your tickets to your phone wallet
- resend the ticket email
- download your tickets
This is almost always faster than waiting for support.
---
### STEP 2: Check your inbox
**✅ Search your inbox for**
- "tickets@frontdoorplus.com"
- "FrontDoor+"
- "Tickets"
Some email providers sort messages into other folders. If you use Gmail, also check:
- Promotions
- Social
- Updates
**✅ Check your spam or junk folder**
If your ticket email landed in spam:
- Mark it as "Not spam"
- Move it back to your inbox
- add tickets@frontdoorplus.com tp your safe senders list
**✅ Check your Apple or Google Wallet**
All FrontDoor+ events support Apple and Google Wallet. If you clicked “Add to Wallet” during checkout, your ticket may already be saved on your phone.
---
### **❓ Still cannot find your tickets?**
Please use the form below only if:
- the 'Find My Tickets' tool did not find your tickets
- you no longer have access to the email address used at checkout
- you may have typed your email address incorrectly during checkout
- you did not pay by credit card
#### **👉 [Find My Tickets Now](https://events.frontdoor.plus/ticket_lookup)👈**
- [TICKET PURCHASERS](https://hub.frontdoorplus.com/answers/ticket-purchasers?hsLang=en-ca)
- [EVENT ORGANIZERS](https://hub.frontdoorplus.com/answers/event-organizers?hsLang=en-ca)
- [EVENT VOLUNTEERS](https://hub.frontdoorplus.com/answers/event-volunteers?hsLang=en-ca)
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